KEY RESPONSIBILITIES:

TRAINING AND DEVELOPMENT:

Develop and implement training programs to enhance the skills and knowledge of hotel staff.

Conduct orientation sessions for new hires and ensure a smooth onboarding process.

Collaborate with department heads to identify training needs and create customized training plans.

 

PERFORMANCE MANAGEMENT:

Assist in the development and implementation of performance management systems.

Provide guidance and support to supervisors and managers in conducting performance evaluations.

Identify performance gaps and work with employees to develop improvement plans.

 

RECRUITMENT AND SELECTION:

Collaborate with the HR Manager in the recruitment process, including job postings, interviews, and candidate selection.

Ensure timely and accurate completion of the hiring process, including documentation and orientation.

 

EMPLOYEE RELATIONS:

Address employee relations issues, conflicts, and grievances in a timely and effective manner.

Promote a positive and inclusive work environment, fostering employee morale and engagement.

 

COMPLIANCE:

Stay updated on employment laws and regulations to ensure the hotel compliance.

Implement and enforce HR policies and procedures consistently.

 

BENEFITS ADMINISTRATION:

Assist in the administration of employee benefits programs.

Communicate benefits information to employees and address inquiries.

 

RECORD KEEPING:

Maintain accurate and up-to-date employee records.

Generate reports related to training, attendance, and other HR metrics.

 

EMPLOYEE COMMUNICATION:

Facilitate effective communication between management and employees.

Organize regular meetings to address concerns and disseminate important information.

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