Job Description

Role Description

We are looking for a full-time Mandarin Speaker – Customer Service Representatives to join our team in Dubai. The role will involve providing customer support and handling inquiries via phone, email, and chat in a timely and professional manner. The successful candidate will be responsible for ensuring customer satisfaction, managing accounts, and assisting with international payments, and developing and building strong relationships with clients.

Qualifications

  • Fluency in English and Mandarin is a must
  • Prior experience in a customer service role is preferred
  • Ability to multitask, problem-solve and prioritize tasks in a fast-paced environment
  • Strong communication and active listening skills with an emphasis on empathy, tact, and diplomacy
  • Excellent organizational, analytical, and data management skills
  • Bachelor’s degree in Business, Marketing or related field is preferred
  • Professional demeanor and ability to maintain a positive attitude in a high-stress work environment
  • Experience in payments processing is a plus
  • Ability to work flexible hours including weekends and holidays
  • Must be authorized to work in Dubai

Job Details

Job Location
Dubai United Arab Emirates

Company Industry
Financial Services; Administration Support Services; Call Centers & Customer Care Outsourcing

Company Type
Unspecified

Job Role
Customer Service and Call Center

Employment Type
Full Time Employee

Monthly Salary Range
Unspecified

Number of Vacancies
Unspecified

Apply for here

وظائف ذات صلة

IT Service Desk Agent at Decision Management Consultants – Dubai uae jobs
Skills Graduate in Science with a Diploma or Certification in ITITIL Foundation Certification  (preferred) Knowledge of Service Management Tools (Service Now, BMC Remedy, Manage Engine ...
Key Account Executive Horeca at Anzaa Consultants – Dubai uae jobs
Job Description The Horeca Sales Executive will be responsible for providing HORECA/FoodService clients with the products and service required, as well as maintaining good relationships with existing clients. ...
Parts Manager at Al Futtaim Group – Dubai uae jobs
About Us Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab ...
Outdoor Sales Representative at RTC1 Recruitment Services – Dubai uae jobs
Job Description Position Title:             Outdoor Sales RepresentativeEmployment Type:     Full Time  Salary:                   10K AED all-inclusive depending on experience and qualifications plus petrol, parking, salik allowance and quarterly commissionJob Location:             Dubai, UAE  About the ...
General Manager – Operations at RTC1 Recruitment Services – Dubai uae jobs
Job Description Position Title:               General Manager – OperationsEmployment Type:     Full Time  Salary:                        up to 35K AED all-inclusive depending on experience and qualifications Job Location:                Dubai, UAE  About the Client:  A well-established fast food chain. Job Description:   Lead and ...

من tozyf