Job Description

Recovery (AS/IS) Assistant | Retail | IKEA DFC

Overview of the role

Secure a positive shopping experience for our Customers through effectively managing and developing the Recovery process by preventing merchandise from damage and generating revenue from products that would go to recycling.


What you will do


  • Input data to maintain core systems and to ensure accurate and timely processing
  • Maximise the financial recovery by repackaging and moving goods back to stock or assemble, price and sell goods in the AS IS shop.



  • Assist customers with advice on (on any discounts on not required) damaged or returned goods in order to maximise sales and offer the highest level of customer service.



  • Make sure the products in Recovery area are stored in a secured way and carry out assembly
  • Clean and tidy up the Recovery Area to maintain IKEA Standards.
  • To control the risk of fraud in Exchange & Returns by securing that the 4-eye principle is implemented in the interface between Exchange & Returns and Recovery.
  • Carpentry Knowledge
  • Reassemble any damaged goods using carpentry skills in order to resell and maximise potential sales.
  • Using creative ideas in order to reassemble or resell returned or damaged goods.



Required skills to be successful

  • Knowledge in Excel
  • IKEA Products knowledge
  • Goods handing and safety
  • Excellent written and verbal English
  • Knowledge in Navision Retail Management system.


What equips you for the role

  • 2 – 4 years
  • Knowledge of retail operations

Job Details

Job Location
Dubai United Arab Emirates

Company Industry

Company Type
Employer (Private Sector)

Employment Type
Full Time Employee

Monthly Salary Range

Number of Vacancies

Apply for here

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